Cancellation right
You can cancel your contract statement in text form (e.g. letter, fax, e-mail) within 14 days without stating the reasons, or - if the item has been transferred to you before the end of this period - it can also be cancelled by sending the item back. The period begins upon receipt of these instructions in written form, but not before receipt of the goods by the recipient (in the case of recurring delivery of the same type of goods, not before receipt of the first partial delivery) and not before fulfilment of our information duties in accordance with Art. 246 § 2 in conjunction with § 1 Paragraph 1 and 2 EGBGB (Introductory Law to the German Civil Code), as well as our duties in accordance with § 312g Paragraph 1 Sentence 1 BGB in conjunction with Art. 246 § 3 EGBGB. For compliance with the cancellation period, the dispatch of the cancellation or the item in due time is sufficient. The cancellation is to be addressed to:
esogetics GmbH
Hildastrasse 8
D-76646 Bruchsal
Germany
info-de@esogetics.com
Consequences of cancellation
In case of a valid cancellation, the services received on either side shall be restored and, if any, the profits drawn (e.g. interest) shall be returned. If you are unable or partially unable to restore the service or usage (e.g. benefits of use) to us, or you can only repay it or return it in an impaired condition, you shall have to pay compensation for the value accordingly. Compensation must only be paid for the impairment of the item and benefits derived, insofar as the uses or impairment of the item is attributable to use beyond the scope of testing the properties and functionalities of the item. "Testing the properties and functionalities" is understood to mean the testing and the trying of the item in question, as it would have been possible and usual in a retail shop. Goods consignable by parcel shipment may be returned at our risk. You must bear the regular costs of the return shipment, if the goods are in conformity with those ordered, and if the price of the items returned does not exceed an amount of 40 euros, or in the case of a higher price of the goods, if you have not yet performed the return service or any partial payment, as agreed upon by contract at the point in time of cancellation.
Otherwise, returning the goods is free of charge for you. Objects not capable of dispatch by parcel shall be collected from you. Obligation for payment refunds must be fulfilled within 30 days. The deadline for you begins with the sending of the cancellation or item, and for us it begins with the receipt.
Yours sincerely at esogetics GmbH
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